Shares of Teleperformance plunged 23% on Thursday, after the French call center and office services group missed its full-year revenue target and flagged a "volatile economic environment." Investors ...

Teleperformance, the world’s largest call center operator, is relying on artificial intelligence technology to “neutralize” the accents of English-speaking Indian customer service agents in real time ...

Teleperformance has acquired Kentucky-based business process outsourcing company Senture from investment firm Kingswood Capital Management for approximately $400 million. Eighty percent of sales at ...

CX giant Teleperformance launched yet another contact center in Jamaica, bringing 800 job opportunities to the island. The facility —located in parish of Westmoreland, on the western coast of the ...

French BPO giant Teleperformance strengthened its operations in Guyana by opening another contact center in the capital city of Georgetown. Located at the intersection of Middle Street and Thomas ...

Call center firm Teleperformance SE is rolling out an artificial intelligence system that “softens English-speaking Indian workers’ accents in real time,” aiming to “make them more understandable,” ...

Virginia Gov. Terry McAuliffe has announced that Teleperformance, an outsourcer of multichannel customer experience management, will establish a new customer service center in Henrico County, bringing ...

NEW YORK, Sept. 3, 2024 /PRNewswire/ -- Teleperformance (TP), a global leader in digital business services, today announced that it was honored as the Best Remote Agent Program in Europe, Middle East, ...

PARIS--(BUSINESS WIRE)--Regulatory News: Teleperformance (Paris:RCF), the worldwide leader in outsourced multichannel customer experience management, today announced that it has been named a Leader ...

NEW YORK, Aug. 3, 2023 /PRNewswire/ -- Teleperformance, a global leader in digital business services, today announced it was honored as the best remote agent customer care program in the Americas, ...